The Artificial Intelligence Podcast with Dr. Tony Hoang
#26 - Alex Kvamme, CEO at Pathlight
In this episode, we're excited to welcome Alex Kvamme, CEO of Pathlight, for an in-depth discussion about the innovative use of large language models (LLMs) in transforming customer service. Discover how Pathlight is pioneering new frontiers by integrating multiple LLMs to tackle rate limits, cost, and performance challenges. Alex will share insights into the creation of a unique LLMOps pipeline, a groundbreaking approach that has significant implications for companies like CLEAR, Wine Enthusiast, and Stitch Fix. This conversation promises to be a treasure trove of insights for anyone interested in AI's role in enhancing customer experiences and the technical intricacies of managing advanced AI systems in a business context. Join us as we explore the cutting-edge of customer engagement technology with one of its leading innovators.
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Alex Kvamme of Pathlight joined Dr. Hoang for this conversation. If you lead AI work at your organization, apply to be a guest, or have your PR team apply for you.